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IT Manager

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Findlay, OH
Job Type
Direct Hire
Jul 20, 2018
Job ID
IT Manager
This position is responsible for technological support for all functions of the organization including network infrastructure development and maintenance, software/ERP development and support, IT help desk functionality, communications support and continuous improvement of all automated systems.
Primary Duties & Responsibilities:
  • Coordinate with business teams to analyze projects, proposals, requirements, and provide appropriate technical support
  • Recommends and develops plans for systems development, budget, operations, hardware and software purchases
  • Interact with management and staff to design and execute business solutions and provide analytical and technical assistance for continuous improvement of IT solutions
  • Oversee the availability of application and infrastructure for project execution
  • Develops, implements, and monitors management information systems policies, security policies and controls to ensure data accuracy, security, legal and regulatory compliance
  • Works with vendors, consultants and technical personnel for services and products
  • Provides support to end users in the selection, procurement, usage and maintenance of software programs, ERP System, and hardware
  • Manage regular backup, storage, and retrieval functions of critical data
  • Reviews reports of computer and peripheral equipment productions, malfunctions, virus reports and maintenance to determine costs and impact, and address issues
  • Develops, maintains, and tests disaster recovery plan
  • Supports users with computer related problems such as network access, software and hardware problems
  • Maintain and troubleshoot network printers, network firewalls, network servers, telephone systems, cell phone plans, ERP Systems, reporting tools and all other company networked and communication systems
  • Responsible for report development and ad hoc report writing
  • Troubleshoot and resolve computer and other IT equipment problems and malfunction
  • Manage administration of user accounts including email, remote access, etc
  • Analyzes the strategic need for new and/or upgraded information technology
  • Responsible for the long-range strategy planning of new releases and implementation of new releases and patches
  • Maintains the building’s security system
  • Remains available for after-hours support, as needed
  • Continuously monitors all wireless handheld scanner devices and advises management on user or hardware issues
  • Completes all other IT projects as assigned
Required experience:
  • 3+ years of experience in IT Support and Project Management
  • Working knowledge of VMWare products and Virtualization, SAN set-up and management
  • Prior experience with support and implementation of an ERP System in a manufacturing environment.
  • Background in data system implementation and installation, experience installing and upgrading Windows based PC’s, experience installing, upgrading and managing Windows networks and servers
  • Working knowledge of networking and firewalls, including switch configuration
  • Report writing skills using SQL or Crystal Reports
  • Domain Management
  • Phone System Management
  • Ability to work with the Shop Floor Process Control group to provide resources and support for the Industrial networks and infrastructure as needed
  • Strong knowledge of MS-Office
  • Strong Project Management skills
  • Strong verbal and written communication skills
  • Ability to work in a fast paced and fluid environment
Desired Experience
  • Microsoft Certification(s) or Networking Certification(s)
  • IP phone system experience