Job Seekers

Desktop Support

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Location
Mayfield Heights, OH
Job Type
Temp To Perm
Date
May 02, 2018
Job ID
2594145

This position will support an office of about 100 users, assisting them with all the normal office desktop support needs in a Windows environment. The candidate should have good personal skills, a willingness to grow their knowledge, and be able to complete assigned tickets in a timely manner. This position will report to the Manager of Information Technology.
 

 Job Responsibilities
  • Assisting users with issues
  • Setting up new users
  • Configuring/deploying PCs (Laptops/PCs) using imaging tools
  • Updating Windows Domain Group Memberships
  • Administering Office365
  • Troubleshooting Wireless Connectivity
  • Assisting with Conference room needs – Projectors, TVs, Phones, etc.

Required Skills

  • Active Directory Administration
  • Windows Server Administration
  • Administering Microsoft Office 365
  • Usage of Outlook, Word, Excel, SharePoint, PowerPoint
  • Knowledge of Windows 7 through 10 advance operations/configurations
  • Troubleshooting hardware/software/driver issues
  • Familiarity with basic TCP/IP networking
 

Preferred Skills

  • SharePoint administration
  • OneDrive
  • Skype for Business
  • VoIP Administration
  • WebEx